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Universidade Autónoma de Lisboa
e-ISSN: 1647-7251
Vol. 15, Nº. 1 (May 2024 October 2024)
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“INFORMATION DISORDER” CAMPAIGNS IN NATURAL HAZARDS AND
EXTREME EVENTS A FORM OF FOREIGN INFLUENCE
AND A HYBRID THREAT?
FELIPE PATHÉ DUARTE
felipepatheduarte@gmail.com
PhD, is researcher and assistant professor at the NOVA School of Law, where he coordinates the
Master's Degree and the PhD in Law and Security (Portugal) and the Higher Institute of Police
Sciences and Internal Security. Felipe is vice-director of the board of the Research Centre on Law
and Society (CEDIS) and the coordinator of the War & Law LAB Knowledge Centre, from the
NOVA School of Law. He is a senior security and geopolitical risk analyst consultant at
VisionWare, an information security private company. He is also an analyst for international
security at RTP (public service broadcasting). Felipe was a visiting fellow at Oxford University and
the leading US think tank, the Center for Strategic and International Studies, in Washington DC.
He was a Fulbright fellow at the US National Security Policymaking Program of the US State
Department. Felipe lectures at the Portuguese Institute of Higher Military Studies and the
European Union Agency for Law Enforcement Training. Felipe was also a consultant for the United
Nations Office on Drugs and Crime to Counter-Violent Extremism in Mozambique (Cabo Delgado)
and the Council of Europe for social media and hybrid threats.
Abstract
The objective is to prove that the nexus of "information disorder” campaigns, through
rumours, conspiracy theories, and natural hazards/extreme events, may allow powerful and
frequent foreign influence campaigns against communities in their most vulnerable situation.
It can be a form of hybrid threat. In other words, this paper aims to understand how social
media platforms can be weaponised through "information disorder" campaigns, particularly
during extreme events. It was considered two examples where information disorder had a
solid social and political impact, with security consequences during natural hazards and
extreme public health events. “Information disorder” campaigns, during extreme events and
disasters, through social media platforms can immediately impact political, geopolitical and
security dynamics. It is information whose veracity is indisputable but leads to distorted
conclusions and can subvert the current political environment. Information is multiplied at
high speed and low cost, allowing the dissemination of false information to cement political
and social division and influence different decision-making procedures. This type of operation
could be more than a question of strategic communication. It is a threat to democracies that
may place communication at the heart of a geopolitical and security strategy. The nexus,
“information disorder," campaigns for natural hazards and extreme events favour influence
campaigns against communities in their most vulnerable situation.
Keywords
Information disorder campaigns, rumours, online social media platforms, natural hazards,
extreme events, disaster communications, hybrid threats, wildfires, COVID-19.
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e-ISSN: 1647-7251
Vol. 15, Nº. 1 (May 2024 October 2024), pp. 322-334
“Information Disorder” Campaigns in Natural Hazards and Extreme Events –
A Form of Foreign Influence and A Hybrid Threat?
Filipe Pathé Duarte
323
Resumo
O objetivo é demonstrar que a relação entre campanhas de “desordem de informação”
através de rumores e teorias da conspiração e eventos extremos pode permitir intervenção
nociva estrangeira, através de operações de influência, contra comunidades na sua situação
mais vulnerável. Portanto, esta relação pode permitir formas de ameaças bridas. Por outras
palavras, neste artigo pretende-se analisar a forma como as plataformas de redes sociais
podem ser transformadas em armas através de campanhas de “desordem de informação”,
particularmente durante eventos extremos. Para tal, foram considerados dois exemplos de
eventos extremos em que este tipo de campanha teve um impacto social e político sólido,
com consequências securitárias e geopolítica durante desastres naturais e durante uma
pandemia. As campanhas de “desordem de informação”, através das plataformas de redes
sociais, podem ter impacto imediato nas dinâmicas políticas, geopolíticas e de segurança. São
informações cuja veracidade se torna indiscutível, mas que levam a conclusões distorcidas e
podem subverter o ambiente político vigente. A informação é multiplicada a alta velocidade e
baixo custo, permitindo a disseminação de informações falsas para cimentar a divisão política
e social e influenciar diferentes procedimentos de tomada de decisão. Este tipo de operação
é mais do que uma questão de comunicação estratégica. É uma ameaça às democracias que
pode colocar a comunicação no centro de uma estratégia geopolítica e de segurança. A relação
entre campanhas de “desordem de informação” e eventos extremos favorecem acções de
influência contra comunidades na sua situação mais vulnerável.
Palavras-chave
Campanhas de desordem de informação, rumores, plataformas de redes sociais online,
desastres naturais, eventos extremos, comunicação de risco natural, ameaças híbridas,
incêndios florestais, COVID-19.
How to cite this article
Duarte, Filipe Pathé (2024). “Information Disorder” Campaigns in Natural Hazards and Extreme
Events A Form of Foreign Influence and A Hybrid Threat?. Janus.net, e-journal of international
relations. VOL 15, Nº.1, May-October, pp. 322-334. DOI https://doi.org/10.26619/1647-
7251.15.1.18
Article received on March 30, 2024, and accepted for publication on April 13, 2024.
JANUS.NET, e-journal of International Relations
e-ISSN: 1647-7251
Vol. 15, Nº. 1 (May 2024 October 2024), pp. 322-334
“Information Disorder” Campaigns in Natural Hazards and Extreme Events –
A Form of Foreign Influence and A Hybrid Threat?
Filipe Pathé Duarte
324
“INFORMATION DISORDER” CAMPAIGNS IN NATURAL HAZARDS
AND EXTREME EVENTS A FORM OF FOREIGN INFLUENCE
AND A HYBRID THREAT?
FELIPE PATHÉ DUARTE
1. Introduction
Hybrid threats result from a strategy based on a broad and multidimensional combination
of conventional and unconventional methods, with open and covert actions implemented
by military, paramilitary, or civilian actors. The main objective of a hybrid threat is to
create political and social destabilisation, reflecting this impact on governments and
opponent institutions by creating chaos and a power vacuum (Duarte, 2020, 2023;
Giannopoulos et al., 2020; Treverton et al., 2018).
Both State and non-state actors use hybrid threats to pursue their political and military
aims, which can be kinetic or non-kinetic. Kinetic actions are those which, because of
military or non-military action, have a direct physical impact, with possible use of lethal
force. Nevertheless, these do not necessarily represent an act of war. Non-kinetic actions
are broader than kinetic. These have to do with perception and conditioning. Non-kinetic
actions determine how and where the enemy does direct kinetic action, potentially
preventing him from pursuing or, in another case, forcing him to direct it against himself
(Duarte, 2020).
These actions are not mutually exclusive and sometimes overlap.
In the full range of activities that pose a hybrid threat, the consequences of "information
disorder" campaigns (or influence operations) through social media platforms (a non-
kinetic form of hybrid threat) in natural hazards and extreme events will be considered.
This realm is about narrative-driven activities that, through words, images, and
coordinated actions, aim to change the perception and behaviour of the target audience
during a disaster and emergency crisis, but with the specific objective of changing social
and political dynamics (Giles et al., 2019; Mazzuchi, 2022; Nissen, 2012, 2015; Singer
& Brooking, 2018; Patrikarakos, 2017; Svetoka, 2016).
Following the common taxonomy is the field of mal-information, disinformation, and
misinformation (Wardle & Derakhshan, 2017; UNDP, 2022). Disinformation is false
information deliberately created to harm a person, social group, organisation, or country.
It is information that passes out of context, which can be manipulated and whose content
JANUS.NET, e-journal of International Relations
e-ISSN: 1647-7251
Vol. 15, Nº. 1 (May 2024 October 2024), pp. 322-334
“Information Disorder” Campaigns in Natural Hazards and Extreme Events –
A Form of Foreign Influence and A Hybrid Threat?
Filipe Pathé Duarte
325
is manufactured. It may have a propagandistic purpose. Misinformation or rumour is false
information that is not created with the intent to cause harm. It is false information,
however, without the intention of inflicting any harm. Mal-information is incorrect
information that is factually based and used to inflict harm on a person, organisation, or
country. It is information based on facts but manipulated with the concrete aim of causing
harm. It is the field of hate speech, harassment and incitement to violence.
“Information disorder” campaigns are difficult to identify. Therefore, information is
scarce, which has complicated the research, leading to assume, in many cases,
speculation about perpetrators and intentions. Although it neither points out
vulnerabilities nor makes procedural recommendations or considerations, it is
fundamental in identifying the peculiarity of “information disorder” campaigns, based on
rumours and conspiracy theories, during disasters and emergency crises in democratic
states.
So far, “information disorder” campaigns related to emergency crises and natural
disasters have generally been more grassroots than those from foreign influence and
state actors (Johansmeyer, 2023 February 20). However, influence operations
coordinated by States have already been deployed during periods of vulnerability, mainly
in the periods preceding and following elections or during civil unrest (Bradshaw et al.,
2022; Faleg & Kovalčíková, 2022; Siegle, 2021, 2022). It must be noted nonetheless
that such operations have not yet been identified during disasters. "Information disorder"
campaigns related to emergency crises offer conditions for influencing operations against
communities when they are most vulnerable. Until now, it has not been a significant
problem.
Nevertheless, the increasing possibility of major natural disasters due to climate change
(Huppert & Sparks, 2006; IPCC, 2022; Rädler, 2021) may offer more opportunities for
State actors to weaponise social media platforms as a form of hybrid threat, particularly
when communities are weakened or the State tends to fail or be weak.
This paper has two parts: a conceptual analysis of “information disorder” campaigns as
a form of hybrid threat and, based on the typology previously presented, an analysis of
two examples where there were “information disorder” campaigns based on rumours and
conspiracy theories the first is on natural hazards (wildfires in Australia and the United
States), the second on extreme events (public health, COVID-19). The first part relied
on source analysis as the result of a desk review methodology supported by monographs,
declassified official documents and reports. The second part is also the result of source
analysis but is more extensive. In addition to the desk review methodology, the study
included semi-structured interviews with stakeholders from security services in Brazil
who asked not to be quoted. Media content analysis was also carried out for trends and
fact-checking.
2. “Information Disorder” Campaigns A Weaponization of Social Media
Platforms
"Information disorder" campaigns, or influence operations, are among the most effective
formulas for hybrid threats. They take advantage of the mass structure and exploit the
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e-ISSN: 1647-7251
Vol. 15, Nº. 1 (May 2024 October 2024), pp. 322-334
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A Form of Foreign Influence and A Hybrid Threat?
Filipe Pathé Duarte
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individual's feelings of self-assertion two actions taken simultaneously for manipulation
(Ellul, 1990). It is not new. However, today, this kind of action is facilitated by mass
access to the internet and the proliferation of media, which has become the most effective
way to convey ideologies, spread ideas, and information disorder in continuous action,
without fail or interruption. It depends more on the channel that spreads the information
than on the nature of the information itself. These are narrative-oriented activities
through words, images, and synchronised actions. They target different audiences.
The information is received and transmitted to analyse the social and political
environment and manipulate the perception of reality through propaganda, fake news,
strategic leaks, and State or parastatal news media (Duarte, 2020; Giannopoulos et al.,
2020; Treverton et al., 2018; Wigell, 2020). However, information multiplies quickly and
cheaply through social media platforms. The main goal is perception to create
divisiveness and influence different decision-making procedures, with the concrete
objective of changing social and political dynamics. For that, the concept of "truth" in the
political facts must be distorted (Kavanagh & Rich, 2018). Thus, for the perpetrators of
this type of action, it is crucial to flood internet news sites and social media platforms
with fake news and alternative narratives of news events to muddy the ability of
populations to separate fact from fiction, undermine dominant media sources and instils
doubt in hitherto trusted sources of information (D’Ancona, 2017; Kavanagh & Rich,
2018).
Depending on the context and targets, the consequences of these “information disorder”
campaigns, which spread through social media platforms, could assume several forms.
It could be fostering radicalisation and recruitment for violent extremist groups. The
intensification of hate speech in fragile contexts polarises a specific social and political
community (Nemr & Gangware, 2019; Perez-Escobar & Noguera-Vivo, 2022).
Disinformation/mal-information campaigns can erode social/political cohesion and
delegitimise adversaries in a conflict (Byman et al., 2023; OHCHR, 2022; Fitzpatrick et
al., 2022). The manipulation of political discourse within a State may subvert a
democratic process (Colomina et al., 2021).
During natural hazards and extreme events, social media users become “citizen
reporters” as the first responders to a situation and, in this way, contribute to the
dissemination of information (Abdullah et al., 2015; Muhammed & Mathew, 2022). Easy
access allows them to contribute to greater public awareness of a crisis within and beyond
their online networks. Furthermore, when posting to social media accounts, individuals
can use a hashtag to broaden access to other users outside their network.
The spread of inciteful and/or false narratives and the systematic dissemination through
social media platforms can disrupt, corrupt, or usurp the decision-making process. False
information, information overload or information scarcity in social media platforms are
the main concerns that interrupt the communication between the affected community
and the rescue team (Muhammed & Mathew, 2022). While social media platforms can
help coordinate disaster relief efforts, information credibility can be a leading issue
amongst individuals using social media during an emergency crisis.
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e-ISSN: 1647-7251
Vol. 15, Nº. 1 (May 2024 October 2024), pp. 322-334
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A Form of Foreign Influence and A Hybrid Threat?
Filipe Pathé Duarte
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Thus, emergency or disaster events could be an ideal context for deliberately misusing
social media. The platforms can be transformed into a weapon by disseminating mal-
information and/or disinformation to sow social disruption and mistrust in the authorities.
3. “Information Disorder” Campaigns During Natural Hazards or
Extreme Events
During a natural hazard or an extreme event, individuals on social media platforms can
be the first respondents to a situation (Abdullah et al., 2015). This way, deliberately or
not, besides being the frontline and help the authorities (Gonçalves & Oliveira, 2022),
they also may contribute to information disorder”. A dread rumour can be more
trustworthy and more likely to go viral, possibly directly impacting a community
(Mukherjee, 2017 July 14; Muhammed & Mathew, 2022). Rumours are unverified stories
or "propositions for belief" spread through informal channels, often during crises and
stressful events (Spiro & Starbird, 2023). According to the disaster management cycle,
several stages can vary between organisations and governments. However, the principles
remain the same (Sawalha, 2020). Initially, the cycle includes resilience, risk reduction,
and mitigation. Then, there is the disaster preparedness. The third phase is disaster
response, followed by disaster recovery. The possibility of an "information disorder"
campaign in any part of the cycle will cause harmful effects, such as in the disaster
response and recovery stages (UNDDR, 2016). An “information disorder” campaign
through social media platforms is an easily accessible tool for almost all actors. It is a
dynamic, user-oriented, and ever-changing environment.
The effect tends to be inversely proportional to the investment. Furthermore, it is difficult
to identify the source of information, verify its authenticity, and separate facts from
fiction. Alternatively, it is also possible to expand the message's visibility. In that case,
the content can be spread and generated automatically through “spamming” (such as
Twitter bombs) or fake identities (with trolls' sock puppets and bots).
It is also possible to saturate cyberspace with information through social media posts and
op-eds coordinated by activists, opinion leaders, avatars, or regular people trying to
shape disaster governance.
Suppose someone wants to attack or distract the opponent. In that case, there is the
dissemination of disinformation and mal-information, attacks on specific targets (blocking
or denigrating the opponent's content), social engineering actions, or deception, creating
"noise" or "fog" around a controversial topic, such as fake news. In many cases, fake
news or news with fabricated content was spread in communications during the post-
disaster phase. (Bak-Coleman et al., 2022; Spiro & Starbird, 2023; Svetoka, 2016; Zade
et al., 2023; Zhou et al, 2023)
For instance, after the Boston Marathon, a false rumour on Twitter circulated that a young
girl killed was in remembrance of the Sandy Hook victims. Despite this information being
unfounded, this tweet received 33,000 retweets: "RIP to the 8-year-old girl who died in
Boston's explosions while running for the Sandy Hook kids. #prayforboston”. Corrective
tweets were minimal compared to the volume of tweets that spread incorrect information.
Of the 8 million tweets sent in the days following the Boston bombing, just 20% were
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e-ISSN: 1647-7251
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“Information Disorder” Campaigns in Natural Hazards and Extreme Events –
A Form of Foreign Influence and A Hybrid Threat?
Filipe Pathé Duarte
328
accurate pieces of factual information (Schultz, 2013, October 24); unquestionably,
“information disorder” contributed to the public hysteria of both disaster events (Starbird
et al., 2014).
During the Ebola outbreak in Africa, there was widespread dissemination of a rumour,
mainly through the application WhatsApp, that the virus was engineered (Martin, 2019).
A rumour claimed that Ebola patients had risen from the dead, and treatment centres
were deemed death houses (Martin, 2019 June 15; Spinney, 2020). False
information circulated online about alternative remedies, such as consuming Ewedu
plants or drinking large amounts of salt water (Oyeyemi et al., 2014). Alternatively,
during the 2018 floods in the South Indian State of Kerala, a fake video on
Mullaperiyar Dam leakage created unnecessary panic, negatively impacting the rescue
operations (Muhammed & Mathew, 2022). With minor exceptions, most fake news is
propagated through social media and social network platforms like Twitter, WhatsApp
and Facebook (Varghese & Yadukrishnan, 2019).
The plot can thicken if one considers the use of "deep fakes" on social media platforms.
"Deep fakes" are digital simulations of images and sounds produced through deep
learning within the scope of artificial intelligence. An increased power characterises this
technological device for simulation and realistic effects. Therefore, it is used with
malicious intentions in common cyber-criminality and political and military
disinformation/mal-information campaigns. The fact that there is an increasing set of
reports and news that stress the threat of this kind of technological device leads this
reflection to evaluate its impact. It is interesting to understand this impact in the
political/military and disinformation scope, knowing that there are more substantial
malicious effects at the cyber-crime level, with successful cases of CEO fraud, for
instance. (Byman et al., 2023; Giles et al., 2019; Mazzucchi, 2022). So far, no evidence
exists of “deep fakes” during natural hazards or extreme events.
4. Examples of Extreme Events and Disasters
a) Social Media Platforms and Information Disorder” Campaigns in Natural
Hazards
A recent study on counteracting wildfire misinformation examined how "information
disorder", spread by social media or news media, confuses people about the causes,
contexts, and impacts of wildfires and substantially hinders society's ability to adapt to
proactively and plan for inevitable future fires (Jones et al., 2022). At the same time,
social media can also be employed to diminish its influence. It can help avoid overstating
or oversimplifying complicated wildfire issues to garner attention in a competitive media
ecosystem (West and Bergstrom 2021, in Jones et al. 2022.)
In 2019 and 2020, massive wildfires sowed panic in Australia. Different sources present
different estimates. However, according to the environmental organisation World Wide
Fund for Nature (2020), the flames, which were particularly severe between December
2019 and January 2020, consumed up to 19 million hectares, destroyed more than 3000
homes and killed or caused the displacement of around three billion animals.
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e-ISSN: 1647-7251
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A Form of Foreign Influence and A Hybrid Threat?
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Climate change deniers blamed Australia’s wildfires on arson (Chow et al. 2020, January
09). Disinformation has spread across social media platforms. Two pieces of "information
disorder" stand out from the rest: that an "arson emergency", rather than climate
change, was behind the wildfires and that environmentalists and eco-terrorists were
preventing firefighters from reducing fuel loads in the Australian bush (Knaus, 2020,
January 11).
Much of the “information disorder” on Twitter centred around the #arsonemergency
hashtag. Nevertheless, many suspicious accounts were posted on the #australiafire and
#bushfireaustralia hashtag. A study found that bot and troll accounts were involved in
an "information disorder" campaign exaggerating the role of arson in Australia's wildfires
(Keller et al., 2020). The accounts carried out activity similar to past "information
disorder" campaigns, such as the coordinated behaviour of Russian trolls during the 2016
US presidential election (Chappel, 2020, January 10; Daume et al., 2023).
There was an explicit politicisation of climate change, and social media platforms have
provided fertile ground for “information disorder” campaigns. Populist conservatives, far-
right and conspiracy figures all pushed the exaggerated arson claims to millions of
followers on Twitter, Facebook, and Instagram (Badham, 2020 January 08; Weber et al.,
2022). However, claims about arson are not the only falsehoods being spread on social
media. Other false claims include that the government created the bushfire crisis to clear
land for high-speed rail. Another claim was that the Islamic State was responsible for the
wildfires (Smyth, 2020, January 5).
In 2020, the United States also experienced a severe wildfire season. Millions of acres
burned in California, Oregon, and other parts of the Western United States, devastating
towns, destroying lives, and covering communities in thick smoke. Scientists said these
wildfires were the worst in 18 years and linked their increasing prevalence and intensity
to climate change (BBC, 2020, September 18). At the same time, related to the crisis, a
viral wave of misinformation and disinformation spread across social media platforms.
In Oregon, a rumour spread that radical activists lighted the wildfires and that it was a
politically motivated arson. Various posts have for days strongly suggested and claimed
outright that members of far-left Antifa or the far-right movement Proud Boys are
deliberately setting the fires (Jankonwicz, 2020 September 11). Rumours, especially
about Antifa, have spread wildly on Facebook and Twitter. Although there have been
arrests for alleged arson amid the fires, authorities have vehemently denied political
motivations. These rumours also formed a nexus between local communities, sometimes
violent protest groups, and even elected officials in rural areas. It complicated the
emergency response by motivating armed patrols in towns gripped by rumours of Antifa
arson attacks and inspiring vigilante acts.
b) Social Media Platforms and “Information Disorder” Campaigns in Public
Health Extreme Events
COVID-19 created the perfect condition for “information disorder” campaigns, primarily
because of the mixture of misinformation, disinformation and mal-information spread on
social media platforms. As little information came out of the Chinese government in the
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e-ISSN: 1647-7251
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first days of the spread of the virus, the scenario of disinformation and mal-information
preceded misinformation (Ahmad et al., 2022; Azzim et al., 2020; European Commission,
2022).
As the epidemic turned into a pandemic, the amount of fear it generated because of the
scarcity of information and mixtures of misinformation, mal-information, and
disinformation, along with a combination of facts, kept flowing, leading to an infodemic.
During the 2020 Munich security conference, the Director-General of the World Health
Organization, Tedros Adhanom Ghebreyesus, said, “We are not just fighting an epidemic;
we are fighting an infodemic, fake news spreads faster and more easily than this virus,
and is just as dangerous" (World Health Organization, 2020), referring to the faster
spread of COVID-19 "information disorder" through social media platforms. In fact, in
the first quarter of 2020, more than 6000 people were hospitalised, and at least 800
people may have died due to COVID-19-related disinformation (Coleman, 2020 August
12; Islam et al., 2020). As COVID-19 vaccination began, many popular myths and
conspiracy theories arose. They were easily spread, and, in some cases, it led to arsons,
assaults and conspiracies, or racial tensions and violent attacks (Spring, 2020, May 27).
One such rumour purported, for instance, that Bill Gates wanted to use vaccines to embed
microchips in people to track them, and this created vaccine hesitancy among the
citizens; another that the origin of the virus from failed biological experiments, that the
virus is a result of genetic modification; that the virus could be cured by ingesting fish-
tank cleaning products containing chloroquine; also that self-medication of
hydroxychloroquine, a medicine used to treat malaria, could prevent the virus; or
homoeopathy medicine and ingestion of bovine excreta could protect from the virus
(Azzim et al., 2020; Islam et al., 2020; Spring, 2020 May 27). The reference to the trade
war between the US and China (Kurlantzick, 2020), the shifting of responsibility towards
a particular religion and sending corona-affected terrorists to neighbouring countries
were also examples of rumour and conspiracy theories spread (UNCRI, 2020) that could
have the objective to delegitimise governments' efforts to face pandemics.
According to a report from the European Union Parliament (Jacob et al., 2023), Russia
and China were the two central foreign countries at the frontline of COVID-19
"information disorder" campaigns. During the pandemic, the European Commission and
the European External Actions Service monitored false or misleading narratives and
operations by foreign actors using the Rapid Alert System against disinformation, an
essential element in tackling COVID-19 disinformation across the EU (Jacob et al., 2023,
p. 23).
Nevertheless, we can consider Brazil by putting aside the external influence and focusing
on using COVID-19 disinformation and mal-information through social media platforms
as an internal political weapon. A parliamentary commission of inquiry concluded that,
over 18 months, then-president Bolsonaro made statements that downplayed the health
emergency, contravened guidelines from the World Health Organization and promoted
treatments without scientific proof, in addition to repudiating the vaccines (Oliveira, 2021
October 21; Senado Federal, 2021).
One of the most damaging cases, as stated in the report, was his defence of the research
and conduct of Prevent Senior, a Brazilian healthcare company, accused of masking
deaths from COVID-19, distributing early treatment kits and conducting research without
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patient consent (Betim et al., 2021 September 23). Jair Bolsonaro was a "leader and
spokesperson" of a coronavirus-denial movement in his own country, concluded the
parliamentary commission (Senado Federal, 2021).
For this strategy, different forms of “information disorder” campaigns have been
leveraged to lead a dangerous crusade against scientific and evidence-based
recommendations. Hundreds of examples of false information circulating on social media
were identified, and government members relaid several of those mentioned above
(Lupa, 2020). Without surprise, government public authorities follow Bolsonaro's
rhetoric. Posts of distorted or decontextualised information on their social media
platforms led to wrong conclusions and manipulated content (Ricard & Medeiros, 2020).
Through Facebook, for example, “information disorder” campaigns were started with
posts made by fake accounts and then digital influencers were hired to disseminate this
information, many of them paid by agencies hired by the Special Secretariat for
Communication in public expenses that amounted to more than four million reais
(Oliveira, 2021 October 21; Senado Federal, 2021). The report of the Parliamentary
Commission of Inquiry concluded that around 120,000 lives could have been saved in
Brazil according to the most conservative estimate of epidemiologists interviewed by
the Parliamentary Commission of Inquiry if the health measures advocated by
international authorities such as the World Health Organization had been adopted and
disseminated (Senado Federal, 2021).
A study of Spanish negationist content on Twitter revealed that antivaccine tweets were
the most frequent (Herrera-Peco et al., 2021). The study also showed that attacks
against vaccine safety were the most important, but a new kind of message presenting
the vaccine as a means of manipulating the human genetic code was detected. In short,
it was concluded that the antivaccine movement and its tenets significantly influenced
the COVID-19 denialist movement.
Another exciting study analyses the role of information disorder during the pandemic by
using audio content disseminated through WhatsApp in Portugal (Cardoso et al., 2022).
The study explores the discussion about the potential shift toward nontextual and
nonvisual forms of information disorder; the new social role of audio, namely related to
the critique of governmental measures during the early stage of the pandemic, making
WhatsApp a fertile environment for the circulation and dissemination of “information
disorder” campaigns.
Of the various types of content that were analysed, there was a predominance of content
focused on the authorities' response to the pandemic, the performance of institutions,
and guidelines on how to contact or access them. The government was a common target,
and the audio messages heightened uncertainty and caused social alarm. The accusations
were focused on two main ideas: the distance and disparity between citizens and
government structures and the questioning of the government's capacity (Cardoso et al.,
2022, p. 9).
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5. Final Remarks
Following the analyses of the examples, it is concluded that social media platforms can
be weaponised through "information disorder" campaigns. It is a form of narrative-driven
operations to condition the cognitive predisposition. The objective is to influence the
perception of security and vulnerability. A disaster, or "information disorder," can be a
weapon foreign actors use. It is a form of hybrid threat. The weaponisation of social
media platforms is a practice easily accessible to almost all actors. With this activity,
information is multiplied at high speed and low cost, allowing the spread of disinformation
or mal-information for divisiveness and influencing different decision-making procedures.
The effect tends to be inversely proportional to the investment.
Furthermore, it is difficult to identify the source of information, verify the authenticity
and separate facts from fiction. The weaponisation of information is nothing new.
However, regular citizens are the first responders to a crisis during an emergency. Thus,
they are the primary vehicle, deliberate or not, for the "information disorder" causing
harmful effects in disaster response and recovery stages, challenging the legitimacy and
efficiency of the response process or the government/State. It is an easily accessible tool
for almost all actors. It is a dynamic, user-oriented, and ever-changing environment.
Identifying the perpetrator is complex, making it highly effective for political and security
purposes. "Information disorder" campaigns and the weaponisation of social media
platforms are more than about strategic communication. It may put communication at
the centre of a geopolitical and security strategy. These two examples demonstrated that
"information disorder" campaigns through online social media can immediately impact
political, geopolitical and security dynamics. It is about information whose veracity is
indisputable but which leads to distorted conclusions and which can subvert the current
political environment. Through public disorder, it is intended to change the current
democratic order by erasing the basic principles of the social contract. Due to climate
change, there is a trend toward more natural disasters, more powerful and impactful.
This nexus, information disorder" campaigns and extreme events, favours the perfect
condition for powerful and frequent influence campaigns against communities in their
most vulnerable situation.
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