the same end, that is gaining material and non-material advantages by promoting or
internationalizing local development. This is in line with what Kavaratzis (2019, cited in
dos Santos, 2021) argues that city branding is the “application of branding to the
development of cities”.
As city branding shares a few principles of corporate banding (Kavaratzis, 2009), regional
governments act like corporate organizations. However, city branding is not restricted to
promotional activities, rather it is a complete and continuous process interlinked with all
marketing efforts, and it is also a common language which would facilitate interactions
(Kavaratzis, 2009). Adopting the corporate branding concept, cities’ increased interests
in branding can be explained by three reasons; differentiation, transparency, and cost
reduction (Hulberg, 2006). Cities attempt to show that they are different or unique from
their environment (differentiation) and external audiences can demand to access those
behind the brand and their policies (transparency). In addition, instead of promoting
several brands separately, cities can introduce certain well-resonated brands, join them,
and create synergies between them (cost reduction).
Branding can demonstrate local development thanks to the regional governments’
capability of mobilizing all resources, such as ideas, capital, and local knowledge which
lead to collaboration (Helbrecht, 1994, cited in Kavaratzis, 2004). In addition to attracting
investments, tourists, and capitals, branding can enhance cities’ engagement in global
politics. For example, a study by Acuto (2013a) reveals that a global city like London has
ambition to be a more active player in global stage by forwarding its role as a green
leader thanks to the local development it has achieved. Furthermore, regional
governments are currently the main actors calling for networking and search for more
intense international connectedness (Auschner et al., 2020; Zamorano & Morató, 2015).
Hankinson (2004) offers four brand perspectives; brand as perceptual entities, as
communicators, as relationships, and as value enhancers. Using these perspectives, city
branding aims to create positive image towards cities, spread certain messages, maintain
good relationship, and promote certain culture or belief. Branding is the process of
shifting the function of tangible elements to the emotion of people (Auladell, 2014).
Within this process, in the case of cities, at the beginning city governments may focus
on improving architecture, industry, leisure areas, and other tangible elements which will
evolve to the promotion of the whole city. That when places finally serve as a source for
imagination of a brand creates the basis of experience among audiences.
Regarding image communication, Kavaratzis (2004) develops city-brand communication
framework consisting of primary, secondary, and tertiary communication. Primary
communication refers to communicative effects of city actions, but such communication
is not the main goals of the actions covering four areas of intervention; (a) landscape
strategies; referring both actions and decisions relevant to urban design, architecture,
green spaces, and generally public spaces in the city; (b) infrastructure projects;
referring to regional government’s projects developed to create, improve, or give a
distinctive character to the various types of infrastructure needed in the city; (c)
organizational and administrative structure; referring the effectiveness and improvement
of the city governing structure; (d) behavior; referring to the city leaders’ vision, the
strategy adopted, the financial incentives provided to various stakeholders, and events
organized (Kavaratzis, 2004, 2009).