OBSERVARE
Universidade Autónoma de Lisboa
e-ISSN: 1647-7251
VOL. 16, Nº. 1, TD1
Thematic Dossier Internationalization of Higher Education:
Experiences and Challenges
June 2025
85
HIGHER EDUCATION FROM AN INCLUSIVE GOVERNANCE PERSPECTIVE:
EXPANDING THE BOUNDARIES OF SOCIAL JUSTICE
NILAY NEYIŞCI
nilbasar@hacettepe.edu.tr
Assoc. Prof. Dr. Nilay Neyişci is a faculty member in the Department of Educational Sciences, at
Hacettepe University in Ankara (Turkey), where she has served since 2022. She received her
B.A. in Sociology from the Middle East Technical University, and completed her M.A. and Ph.D. in
Educational Administration at Hacettepe University. Her academic work focuses on higher
education, combining theoretical and practical approaches in areas such as educational policy,
leadership, and organizational behavior through an interdisciplinary approach. Her research
interests include the sociology of education, leadership, digital transformation and digital
leadership, educational governance, family studies, technology addiction, migration and
education, and social networks.
Abstract
This study addresses the significance and applicability of an inclusive governance approach in
higher education institutions. It emphasizes that higher education is evolving globally toward
the goals of democratization, diversity, and inclusion. Inclusive governance encompasses the
active participation of stakeholders in decision-making processes, transparency,
accountability, and participatory structures. In this context, the study highlights the necessity
of involving students, academic and administrative staff, and external stakeholders in
university governance processes. The study asserts that inclusivity involves not only
representation but also effective participation and decision-making power, which must be
supported by institutional culture, leadership practices, and structural arrangements. It also
emphasizes that inclusive governance contributes significant value to higher education in
areas such as quality assurance, academic success, and social responsibility. In conclusion,
higher education institutions are expected to serve not only as knowledge producers but also
as environments where social justice, equality, and participation are actively upheld. To
achieve this transformation, it is recommended that the core principles and practices of
inclusive governance be integrated into the administrative systems of universities.
Keywords
Social Justice, Access To Higher Education, Inclusive Governance, Disadvantaged Groups,
Education Policy.
Resumo
O presente estudo examina a relevância e a aplicabilidade de uma abordagem de governação
inclusiva no contexto das Instituições de Ensino Superior. Salienta-se que o ensino superior,
à escala global, se encontra em transformação, orientando-se progressivamente para os
princípios da democratização, da diversidade e da inclusão. A governação inclusiva, neste
quadro, é entendida como um modelo que promove a participação ativa das diversas partes
JANUS.NET, e-journal of International Relations
e-ISSN: 1647-7251
VOL. 16, Nº. 1, TD1
Thematic Dossier
Internationalization of Higher Education: Experiences and Challenges
June 2025, pp. 85-99
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University Cooperation
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interessadas nos processos de tomada de decisão, sustentado em princípios de transparência,
responsabilidade e estruturas participativas. O estudo sublinha a importância de integrar
estudantes, pessoal docente e não docente, bem como entidades externas, nos mecanismos
de governação universitária, reconhecendo que a inclusão vai além da mera representação
simbólica, implicando uma participação efetiva e um poder de decisão real. Este modelo de
governação deve ser apoiado por uma cultura institucional propícia, práticas de liderança
inclusiva e dispositivos estruturais adequados. O estudo defende que a adoção de práticas
inclusivas de governação acrescenta valor significativo ao ensino superior, particularmente
em domínios como a garantia da qualidade, o sucesso académico e a responsabilidade social
das instituições. Em ntese, considera-se que as instituições de ensino superior devem
assumir-se não apenas como centros de produção e disseminação de conhecimento, mas
também como espaços que promovem ativamente a justiça social, a igualdade e a
participação democrática. Para que esta transformação seja efetiva, recomenda-se a
integração dos princípios e práticas fundamentais da governação inclusiva nos sistemas
administrativos e na cultura organizacional das universidades.
Palavras-chave
Justiça Social, Acesso Ao Ensino Superior, Governança Inclusiva, Grupos Desfavorecidos,
Política Educacional.
How to cite this article
Neyişci, Nilay (2025). Higher Education from an Inclusive Governance Perspective: Expanding the
Boundaries of Social Justice. Janus.net, e-journal of international relations. Thematic Dossier -
Internationalization of Higher Education: Experiences and Challenges. VOL. 16, Nº. 1, TD1. June
2025, pp. 85-99. DOI https://doi.org/10.26619/1647-7251.DT0325.6.
Article submitted on 14
th
April 2025 and accepted for publication on 12
th
may 2025.
JANUS.NET, e-journal of International Relations
e-ISSN: 1647-7251
VOL. 16, Nº. 1, TD1
Thematic Dossier
Internationalization of Higher Education: Experiences and Challenges
June 2025, pp. 85-99
The European Higher Education Alliances: the Challenges of Transnational
University Cooperation
Concepción Anguita-Olmedo
87
HIGHER EDUCATION FROM AN INCLUSIVE GOVERNANCE
PERSPECTIVE: EXPANDING THE BOUNDARIES OF SOCIAL
JUSTICE
NILAY NEYIŞCI
1. Introduction
In the 21st century, global education policies shaped by the ideal of the knowledge
society have positioned higher education as a cornerstone of both social development
and individual competence. However, these global trends have often failed to eliminate
socio-economic inequalities in access to and success within higher education; instead,
they tend to reproduce such disparities. Access to higher education must be understood
not only in terms of university admission but also through indicators such as graduation
rates, utilization of institutional support systems, and academic achievement. From this
perspective, the concept of social justice offers a critical analytical framework.
In Türkiye, the massification of higher education has accelerated notably since the early
2000s, particularly through the expansion of universities and the increase in student
quotas (Erçetin, Akbaşlı & Baysülen, 2020). However, for this quantitative growth to
translate into a more equitable structure, it is essential to address the structural barriers
that impede access for disadvantaged groupssuch as low-income individuals, those
residing in rural areas, persons with disabilities, and refugees. The participation of these
groups in higher education should not merely be framed within the principle of equal
opportunity but must also be addressed through a rights-based understanding of social
justice (Furlong & Cartmel, 2009).
The concept of social justice necessitates an expansion of education policies beyond the
sole dimension of access, encompassing fair representation, participatory governance,
equitable distribution of resources, and parity in academic outcomes (Rawls, 1971; Fraser
& Honneth, 2003; Singh, 2011). In this regard, the notion of “inclusive governance”
emphasizes a governance model that prioritizes both the involvement of stakeholders in
decision-making processes and the responsiveness of institutional structures to the
specific needs of disadvantaged groups. Inclusive governance demands that higher
education institutions be assessed not solely based on their educational and research
outputs, but also on their capacity to generate social responsibility and justice (Wise,
Dickinson, Katan & Gallegos, 2020). Social justice entails not only equal opportunities
JANUS.NET, e-journal of International Relations
e-ISSN: 1647-7251
VOL. 16, Nº. 1, TD1
Thematic Dossier
Internationalization of Higher Education: Experiences and Challenges
June 2025, pp. 85-99
The European Higher Education Alliances: the Challenges of Transnational
University Cooperation
Concepción Anguita-Olmedo
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but also the systematic empowerment of historically marginalized subgroups. Higher
education systems, in this context, may serve as corrective mechanisms that enable the
transformation of these groups both individually and collectively. Fraser’s principle of
“parity of participation” thus compels the establishment of equality mechanisms that
extend beyond resource distribution to include representation and recognition (Fraser,
2009).
As emphasized in the reports of international organizations such as UNESCO, OECD, and
the European Commission, higher education access policies should not be confined to
expanding quotas; rather, they should be integrated with supportive mechanisms such
as scholarship schemes, student support services, psychological counseling, and
mentoring programs (OECD, 2023; UNESCO, 2022). Moreover, governance processes
should be rendered more transparent and participatory through mechanisms such as
student representation, academic advising systems, and social impact assessments
(European Commission, 2021).
Accordingly, the primary aim of this study is to examine the extent to which access
policies based on social justice are structured in line with the principles of inclusive
governance within Turkish higher education system. Drawing on literature and policy
documents, this study seeks to explore the alignment between access policies and the
objectives of social justice, and to identify the institutional reforms required to enhance
such alignment. To this end, the study first outlines a theoretical framework addressing
the concepts of social justice, access, and governance; subsequently, it analyzes access
policies in the Turkish context, presents findings on inclusive governance practices, and
concludes with a set of recommendations.
2. Theoretical Framework
The concepts of social justice and inclusive governance in higher education lie at the
intersection of the disciplines of educational sciences, public administration, and political
science. In this study, the social justice approach is grounded in Rawls’ (1971) theory of
“justice as fairness,” which goes beyond equal opportunities and incorporates affirmative
action measures in favor of disadvantaged groups. Fraser (2009), on the other hand,
conceptualizes social justice as a multidimensional structure that includes not only the
redistribution of resources but also cultural recognition and political participation.
Accordingly, ensuring social justice in higher education policies requires equitable
mechanisms of representation and sensitivity to cultural diversity (Sen, 2010; Wilson-
Strydom, 2011).
Access to education is defined by UNESCO as “the right of every individual to receive
quality education,” and it emphasizes that this right must be guaranteed especially for
disadvantaged groups (UNESCO, 2022). In the context of higher education, access
encompasses not only physical admission but also academic preparation, financial aid,
institutional guidance, and access to post-graduation opportunities (Erçetin, Akbaşlı &
Esen, 2024). Governance, in contrast to traditional hierarchical administration, refers to
multi-stakeholder, participatory, transparent, and accountable decision-making
JANUS.NET, e-journal of International Relations
e-ISSN: 1647-7251
VOL. 16, Nº. 1, TD1
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Internationalization of Higher Education: Experiences and Challenges
June 2025, pp. 85-99
The European Higher Education Alliances: the Challenges of Transnational
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processes (Trow, 2010). Inclusive governance is a variant of this broader understanding
that prioritizes social justice, particularly by ensuring the active participation of
disadvantaged groups in the delivery of public services (Rhodes, 1997; Fung, 2006).
Inclusive governance in higher education extends beyond achieving diversity in
governing bodies; it also involves student participation in the design of academic
programs, collaboration with civil society in institutional evaluation processes, and the
implementation of community feedback mechanisms (Marginson, 2016). Based on these
theoretical foundations, this study proceeds from the premise that social justice must be
considered not only in terms of equality but also through the principles of fairness,
recognition, and participation, and it focuses on assessing the transformative capacity of
higher education systems. Inclusive governance should be viewed not only as an ethical
mode of governance but also as a strategic framework for reconstructing institutional
legitimacy. In his model of “participatory governance,” Fung (2006) emphasizes that
legitimacy is not only linked to the effectiveness of governance outcomes but also to the
diversity of actors involved in the process. In this context, governance structures in
higher education should not be limited to internal university stakeholders but must also
integrate external factors such as civil society organizations, local governments, and
students into decision-making processes. Within this framework, three core conceptual
areassocial justice, access, and inclusive governanceemerge as key to evaluating
policies aimed at adjusting higher education systems and reducing social inequalities.
These concepts involve not only the formal recognition of the right to education but also
its equitable, fair, and inclusive realization (Açıkalın &Erçetin, 2018).
Social justice is a multi-layered concept at the heart of debates around equality in
education. Based on Rawls’ theory of “justice as fairness” (1971), social justice
necessitates arrangements that enable individualstaking into account their inherent or
socially constructed disadvantagesto access equal opportunities. Fraser (2009)
conceptualizes social justice through three dimensions: redistribution (equitable
distribution of economic resources), recognition (visibility and respect for cultural
identities), and participation (inclusion in decision-making processes). In this context,
social justice in higher education entails a comprehensive approach that goes beyond
access to student quotas, encompassing active participation in learning environments,
utilization of support services, and success in graduation.
Although access to higher education is often discussed in terms of inequality at the point
of university admission, it should be understood as a broader process. According to
Brennan and Naidoo (2008), access should be addressed through a “processual equity”
approach that includes preparation, admission, retention, success, and graduation. This
perspective enables the evaluation of not only selection criteria but also pedagogical
practices, financial support systems, and post-graduation opportunities from a justice
standpoint (Erçetin, Akbaşlı & Esen, 2024). Furthermore, access policies should not be
designed solely around individual achievement but also reflect the principles of social
responsibility aimed at addressing structural inequalities (Singh, 2011).
The concept of governance refers to multi-stakeholder, participatory, transparent, and
accountable decision-making processes, in contrast to traditional hierarchical
JANUS.NET, e-journal of International Relations
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VOL. 16, Nº. 1, TD1
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management. Inclusive governance in higher education institutions entails operating
based on the principles of multi-stakeholder engagement, participation, transparency,
and accountability throughout decision-making, implementation, and evaluation
processes. UNESCO (2015) defines inclusive governance as the establishment of
institutional mechanisms that ensure the representation of disadvantaged groups. This
approach goes beyond symbolic forms of participation, such as student representation,
and requires structural transformations including representation in academic
committees, data-driven decision-making processes, social impact evaluations, and
horizontal accountability models (Trowler, 2010). Inclusive governance also mandates
that higher education institutions be evaluated not only based on their educational
outputs but also in terms of their contribution to social equity. The tripartite structure of
social justice in higher educationredistribution (scholarships and support services),
recognition (visibility of cultural identity and diversity), and participation (access to
decision-making processes)necessitates a holistic approach to institutional policy
design (Fraser, 2009; Gewirtz, 2006). For instance, supporting students from rural areas
both economically and academically requires not only financial resources but also
pedagogical advising and psychosocial support systems. Although the expansion of
access to higher education is often presented as an indicator of democratization, its
secondary effects that may deepen socio-economic inequalities should not be overlooked.
For example, the fact that students from lower socio-economic backgrounds tend to
enroll in under-resourced institutions reduces the notion of equal opportunity to a
superficial framework (Marginson, 2011). In this sense, massification can become a
“quantitative illusion” that masks structural inequalities. At the intersection of these three
conceptual domains, higher education policies that prioritize social justice must be
holistically structurednot only through quota planning but also in areas such as
resource allocation, pedagogical support, academic culture, and governance structures.
In the context of Turkey, this theoretical framework provides a functional basis for both
the analysis of existing policies and the normative foundation of proposed
recommendations.
3. Development of Higher Education access policies in Turkey
The formation of access policies to higher education in Türkiye has been shaped by a
centralized structure since the early years of the Republic. The university reform carried
out in 1933 laid the foundations of modern higher education, while access to university
remained limited under an elitist model for many years. During this period, universities
were positioned as institutions catering only to a specific social segment. Following the
establishment of the Council of Higher Education (YÖK) in the post-1980 era, a centrally
planned higher education system was constructed. University entrance examinations,
enrollment quotas, and standardized program structures rendered access to university
both competitive and restrictive. This system particularly hindered participation in higher
education for students from low-income and rural areas (Yücel, 2023; İnan & Demir,
2018; Kandemir, 2014).
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3.1 Massification Process After 2000
Beginning in the 2000s, Turkey adopted massification policies in higher education. A key
strategy in this process was the increase in the number of universities, with the aim of
establishing at least one public university in each province. Universities established
between 2006 and 2012 were a significant component of this goal (YÖK, 2014). The
massification process was further supported by increasing enrollment quotas and
expanding distance education opportunities. However, these developments brought
about several quality-related issues. Notably, deficiencies in academic staff,
infrastructural inadequacies, and imbalances in program quality became apparent,
especially in newly established universities (Bali, Demirbilek, & Demirtas, 2024;
Altunoğlu, 2020).
3.2 Policy Initiatives for Disadvantaged Groups
The situation of disadvantaged groups in accessing higher education constitutes a key
agenda item in Turkish education policy. Efforts have been made to develop specific
access policies for groups such as individuals with low socioeconomic status, students
with disabilities, residents of rural areas, and refugees. Recent strategic documents
published by YÖK emphasize the need to increase sensitivity toward these groups (YÖK,
2023). Accessibility units have been established in universities for students with
disabilities, physical conditions on campuses have been improved, and special
arrangements have been made in examinations. However, systematic data regarding the
institutional effectiveness of these practices and their impact on students’ academic
achievement remains limited. Similarly, economically disadvantaged students are
supported through scholarships and loan systems. Yet, factors such as the transparency,
adequacy, and sustainability of scholarship distribution criteria limit the effectiveness of
these practices (Erçetin & Açıkalın, 2018).
3.3 Access and Integration Challenges of Refugees
In the post-2011 period, as a result of the Syrian crisis, Turkey's higher education system
had to accommodate a significant population of refugee students. YÖK and universities
implemented measures to facilitate the application processes of Syrian students under
temporary protection, including additional quotas, exemption from exams, and
scholarship opportunities. Nonetheless, the integration of refugee students into higher
education involves multi-layered challenges. Language proficiency, psychosocial support
needs, housing, and the sense of belonging are among the primary factors affecting the
success and retention of refugee students (UNHCR, 2020). While many of the policies
developed in this area, long-term perspectives on social integration and institutional
inclusivity have yet to be sufficiently developed (Açıkalın, Erçetin, Potas, Çevik, Neyişci
& Görgülü, 2021; Erçetin & Kubilay, 2019).
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3.4 The Role of Open and Distance Education
Open and distance education systems are among the most significant tools for expanding
access to higher education in Turkey. Universities have enabled millions of students to
obtain degrees through open education. This model offers flexible learning opportunities,
particularly for working individuals, women, and residents of rural areas. However,
factors such as the pedagogical quality of open education systems, the adequacy of
student support services, and graduation rates limit the system's effectiveness (Can,
2020). Moreover, student participation in governance processes and institutional
belonging among open education students remain notably low. This hinders the system’s
integration with broader goals of social justice (Erçetin & Açıkalın, 2024).
3.5 Policy Documents and the Monitoring
Various strategic policies by YÖK and the Ministry of National Education aim to enhance
inclusivity and access in higher education. However, most targets focus on quantitative
indicators, while performance monitoring mechanisms remain insufficient. The
disconnect between policy objectives and implementation limits sustainable progress in
the area of access. Additionally, universities need to develop their own access strategies
at the local level and update them through social feedback mechanisms. Centralized
policies that disregard local contexts prove ineffective in universities, creating only
symbolic access for disadvantaged students (Özdemir, 2018).
3.6 Conceptual Model: A Social Justice-Based Multidimensional Access Approach
In line with the discussions presented above, it is evident that access policies to higher
education in Türkiye must be restructured based on the principles of social justice. Access
based on social justice in higher education requires a holistic approach that goes beyond
merely expanding physical access and instead integrates four key dimensions: structural
expansion, supportive policies, representation and recognition, and inclusive governance.
Structural expansion refers to increasing the number of universities, enhancing
infrastructure, and ensuring their equitable geographical distribution to improve physical
access. Supportive policies aim to reduce economic and psychosocial barriers through
mechanisms such as scholarships, housing, and counseling services. Representation and
recognition involve making disadvantaged groups visible, promoting cultural inclusivity,
and ensuring institutional acknowledgment of diverse identities to strengthen students’
sense of belonging. Inclusive governance emphasizes participatory decision-making, the
development of context-specific strategies, and accountability through the monitoring of
educational outcomes. When these four dimensions are addressed collectively, social
justice can be institutionalized in higher education not merely as a principle of access,
but as a foundation for structural and cultural transformation. This model is constructed
on four main pillars: structural expansion, supportive policies, representation and
recognition, and inclusive governance. Each pillar corresponds to a different dimension
of inequality in access to higher education and collectively reflects the principles of
equality and equity embedded in social justice (Wilson-Strydom, 2011; Fraser, 2009).
JANUS.NET, e-journal of International Relations
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Internationalization of Higher Education: Experiences and Challenges
June 2025, pp. 85-99
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In general, access policies to higher education in Türkiye have been shaped by physical
expansion and quantitative growth, whereas participatory and inclusive governance
models grounded in the principles of social justice have not yet been sufficiently
institutionalized. Access policies must be assessed not only in quantitative terms but also
through a holistic lens encompassing qualitative aspects, representational equity, and
support systems. In this context, it is vital to restructure access policies to higher
education based on the principles of equality, equity, recognition, and representation, as
required by social justice. Integrating the perspective of inclusive governance into policy-
making processes at local, institutional, and national levels will enable the higher
education system to become more just and sustainable.
4. Findings
The concept of social justice in higher education encompasses not only equal access but
also the fair distribution of opportunities for active participation in academic processes
and achievement. The literature reveals a limited number of policy analyses concerning
the integration of socially disadvantaged groups into higher education systems
(Marginson, 2016). This gap highlights the need to evaluate social justice in higher
education not only at the point of entry but also throughout students’ persistence and
graduation phases. Inequities in access often stem from multi-layered and interrelated
socioeconomic, geographic, and cultural factors. Individuals living in rural areas are
disadvantaged in accessing higher education institutions in central urban locations due
to deficiencies in both physical and digital infrastructure. Similarly, students from low-
income families face additional burdens arising from both direct educational expenses
and indirect living costs (OECD, 2023). Furthermore, cultural factors such as ethnic
background, language differences, and migratory history increase the risk of exclusion
and discrimination within the education system.
Targeted policy interventions in some countries have shown potential to reduce these
inequalities. For instance, in Australia, universities are required to conduct detailed
reporting and performance monitoring for social groups defined under the category of
“equity groups” (Gale & Parker, 2013). These mechanisms track not only application and
admission rates but also students' academic achievements, graduation rates, and career
outcomes.
Efforts to broaden access to higher education in Türkiye have primarily focused on
enrollment planning, financial support mechanisms, and open and distance learning
practices. The quota regulations implemented by the Council of Higher Education (YÖK)
aim to reduce regional disparities through additional quotas allocated to universities in
specific geographical areas. These advantages offered to universities in Eastern and
Southeastern Anatolia help make youth from these regions more visible within the
system (YÖK, 2023).
Scholarship and loan systems are critically important for enabling students from low-
income backgrounds to continue their education. The loans and non-repayable grants
provided by the Credit and Dormitories Institution (KYK) function as support mechanisms
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that help students endure economic pressures during their academic journeys (YÖK,
2023). However, the scope and adequacy of this support often fall short of fostering
equality among different social groups. A lack of transparency regarding the application
process, evaluation criteria, and distribution mechanisms can undermine the system’s
credibility. Although open and distance learning practices have the potential to reduce
spatial disadvantages, the pedagogical quality and the impact on student success remain
contested. Institutions have extended access to large populations; however, inequalities
in benefiting from these models persist due to inadequate digital infrastructure and
insufficient individual learning support. In addition, students from lower socioeconomic
backgrounds often face limitations in accessing digital tools, further exacerbating digital
divides (Erçetin &Açıkalın, 2024).
5. Discussion
In rkiye, higher education policies have long prioritized expanding quantitative access.
This orientation has manifested in the expansion of physical capacities of universities,
the increase in student quotas, and the dissemination of higher education institutions
across various regions. However, this expansion has not been sufficiently supported by
qualitative transformations necessary to ensure equity in student success. It is critically
important not only to enable access for socioeconomically disadvantaged students but
also to provide the structural support necessary for them to succeed throughout their
educational journey. In line with Fraser’s (2009) framework of justice, which
encompasses redistribution, recognition, and representation, current practices in Türkiye
appear to have made partial progress primarily in the domain of redistribution, while
structural deficiencies persist in the realms of recognition and representation.
Students from low-income backgrounds, rural areas, first-generation university
attendees, and ethnic minorities face multiple barriers from entry to graduation within
the higher education system. In order to sustain academic success, these students
require multidimensional support mechanisms that go beyond financial assistance,
encompassing access to learning materials, psychosocial support, and digital literacy
(Wilson-Strydom, 2011). While Türkiye’s scholarship and loan systems generally address
these needs, systematic deficiencies remain in areas such as academic advising, cultural
adaptation, and social integration. Nonetheless, mentoring programs and student
support centers recently introduced in some universities can be regarded as promising
initiatives aimed at promoting equity in success.
Institutional limitations also play a decisive role in the failure to achieve equity in
academic success. Structural disparities between public and foundation (private)
universities in Türkiye further deepen inequalities. Foundation universities, often
endowed with greater financial resources, modern infrastructure, and international
connections, are able to offer a broader range of opportunities to students. However, the
high tuition fees associated with these institutions constitute a significant barrier,
particularly for low-income students. Public universities, on the other hand, offer more
affordable education but often suffer from infrastructure deficiencies, large student-to-
instructor ratios, and insufficient academic counseling, all of which negatively impact
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VOL. 16, Nº. 1, TD1
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Internationalization of Higher Education: Experiences and Challenges
June 2025, pp. 85-99
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student success. Moreover, the scholarship and support programs in foundation
universities are typically tied to strict performance criteria, rendering them unsustainable
as long-term support mechanisms for disadvantaged students (Özdemir, 2018).
Therefore, in promoting social justice in higher education, it is essential to consider not
only quantitative expansion across institutions but also qualitative equity in opportunities
among them. The lack of early intervention systems to identify students at risk of failure
can lead to declines in academic performance. Student retention models in the United
Kingdom have demonstrated that student success depends not only on individual effort
but also on institutional responsibility (Singh, 2011). Early warning systems and
counseling networks implemented in some Turkish universities offer positive examples in
this regard, though they still fall short in terms of widespread adoption and sustainability.
Inclusive governance principles are crucial for integrating social justice into institutional
operations. However, despite being included in policy documents, these principles have
not been systematically implemented in practice in Türkiye. The participation of
disadvantaged groups in decision-making processes is a mechanism that not only
enhances representation but also strengthens policy effectiveness. Democratic
governance must go beyond mere representation to ensure that such representation is
meaningfully reflected in decision-making processes. In this context, the strengthening
of student councils, increased student participation in advisory boards, and the promotion
of multi-stakeholder decision-making processes in some universities can be cited as
positive developments (Wise, Dickinson, Katan, & Gallegos, 2020).
Currently, student representation systems and structural supports would enable students
to contribute to decision-making processes in an informed and constructive manner.
Students approaching the issue from a social justice perspective face difficulties in
articulating their needs or influencing policies. However, recent projects carried out by
student communities in collaboration with civil society organizations and academic units
indicate encouraging progress in participatory governance. Institutional support for these
projects can help create an environment conducive to meaningful student participation
in governance processes.
Disability support units must be considered an integral component of inclusive
governance in higher education. There is significant variation among Turkish universities
in terms of the structure, service capacity, and expertise levels of these units. While
some universities have made commendable efforts to improve physical accessibility,
deficiencies remain in areas such as adapting digital materials, training academic staff,
and raising awareness of the academic rights of students with disabilities. In this regard,
the “Barrier-Free University” award program recently initiated by the Council of Higher
Education (YÖK) can be considered an important incentive mechanism to promote
awareness and disseminate best practices. Strategic plans of higher education
institutions in Türkiye tend to frame inclusivity goals through quantitative indicators,
often neglecting qualitative dimensions such as experiential justice, sense of belonging,
and academic atmosphere. For instance, objectives like “increasing the proportion of
disadvantaged students” provide no insight into the quality of these students'
experiences, nor do they include metrics concerning the functionality of support systems
or levels of student satisfaction.
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In conclusion, while the Turkish higher education system has achieved significant
progress in terms of access, systemic transformation is still needed in areas such as
equity in success, inclusive governance, and experiential justice. Inclusive governance
must go beyond representation to institutionalize effective, sustainable, and accountable
participation in decision-making processes. In this regard, social justice should not be
treated merely as a strategic goal but must be embraced as a normative value at the
core of all academic, administrative, and cultural practices within higher education
institutions.
6. Conclusion and Recommendations
Ensuring social justice in higher education should not be confined to expanding physical
access alone; rather, it must also include the systematic strengthening of support
mechanisms and inclusive governance structures that prioritize equity in student success.
In Türkiye, the recent increase in the number of universities and their geographic
distribution across different regions can be seen as a significant development in terms of
access. Spatial equity must be considered in conjunction with socioeconomic, cultural,
and digital inequalities. Higher education institutions should broaden the scope of
institutional support structures and ensure their systematic functionality in alignment
with the goal of realizing social justice. Services such as academic advising, psychosocial
support, career counseling, and learning centers are fundamental to enhancing student
success.
The digitalization process has introduced new dimensions to social justice. Particularly in
the aftermath of COVID-19, the proliferation of remote education practices has rendered
digital inequalities more visible. In this context, it is imperative for higher education
institutions to strengthen their digital infrastructures and develop policies concerning
internet access, device provision, and the production of accessible digital content. The
Council of Higher Education’s efforts in open access resources, digital library systems,
and the institutionalization of distance education are positive steps in this direction.
However, these practices must be disseminated sustainably and inclusively across all
universities. Social assistance policies must be restructured through a social justice lens.
Economic support should go beyond scholarships and encompass comprehensive policies
addressing basic needs such as housing, nutrition, transportation, and healthcare. Multi-
dimensional support models implemented at some universitiessuch as integrated
student cards providing access to meals, transportation, and stationeryaim to relieve
students from economic pressure and demonstrate that social assistance functions not
merely as financial aid, but also as a mechanism for leveling academic achievement.
Performance monitoring mechanisms are essential for evaluating and improving the
effectiveness of social justice policies. These systems should not be limited to quantitative
data but must also incorporate qualitative analyses and student experiences. Qualitative
data collection tools include student surveys, focus group discussions, case studies, and
ethnographic observations. Tracking access policies with measurable and assessable
indicators is necessary not only for performance management but also for accountability
and strategic planning. The Higher Education Quality Council of Turkey offers a
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framework in this regard; its quality assurance systems encourage the consideration of
social indicators such as inclusiveness, access, and student experience in institutional
performance evaluations. This system allows social justice to be embedded in institutional
structures not just as a vision but as a measurable performance criterion.
In conclusion, achieving social justice in higher education requires not only the expansion
of access opportunities but also the institutional internalization of structural mechanisms
that support student success and inclusive governance practices. The transformative and
lasting impact of this approach can only be realized to the extent that it is reflected in
daily practices, academic culture, and a sense of societal responsibility. Embedding social
justice as the normative foundation of the higher education system produces a public
good that supports not only disadvantaged groups but also the welfare and
democratization process of society as a whole.
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